TouchStar Best Time to Call™ works with predictive dialing to optimize your right party contacts. You have already increased your productivity with the TouchStar Predictive Dialer, now take your call center to the next level. Connect with the right person faster using TouchStar’s Best Time to Call software.
Powered by a high-performance optimization engine from DataRose, TouchStar’s Best Time to Call software analyzes your outbound call history. Based on time and call results, the software determines the best time and phone number to reach your party. The more attempts to contact a client, the better the software becomes at determining the best time to call.
Spend more time talking to the person you are trying to reach.
Stop wasting time with random calling efforts that produce limited results.
Decrease your long distance and staff costs per right party contact.
Make real-time management decisions based on continuous analysis of historical call data.
Best Time to Call is embedded in the TouchStar solution. All you do is just start using it.
New features in Touchstar 6.0 make designing, managing, and deploying campaigns a snap while making your agents more productive.