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Voice Messaging
Send thousands of voice messages a day!
Get your message to thousands of people every day. Using simple web tools you can setup and manage your outbound voice messaging campaigns. You have the freedom to start and stop the voice message blast when you need and can even give the called party the option to press “1” to speak to a representative.
TouchStar Voice Messaging can be either a Hosted or On-site solution. Our hosted solution gives you the flexibility to send messages on-demand without incurring hardware and maintenance expenses. Hosted is ideal for a smaller quantity of messages. Our On-Site solution gives you the advantage of owning and controlling the server required to run the voice messaging solution. Our On-Site solution is best for large quantity or frequently changing messages.
With TouchStar Voice Messaging you can manage your call lists, schedule delivery as well as review real-time call results.
Voice Messaging is simple to use and maintain.
- Upload a list of phone numbers – we can also help you purchase a list if needed
- Set the calling parameters
- Record your message or select text to speech database lookups
- Press "Start"
You can target specific geographic areas and integrate with most databases.
TouchStar's Voice Messaging system automatically takes appropriate action when it detects:
- Busy Signals
- Disconnected Numbers
- Dropped Calls
- Answering Machines
- A Live Person
When a live person is connected we will deliver your message and give them the option to press one to transfer back to you, your sales team or your call center agents.
There are many benefits of automated voice messaging:
- Generate Hot Leads
- Quickly Deliver Customized Information
- Supplement Other Tactics for Additional Touch
- Efficiently Reach a Large Market
- Improve Customer Service
Automated voice messaging is used in a variety of industries:
- Lead Generation: A mortgage firm in California generated so many leads from their current clients for re-financing that they had to shut down their Messenger soon after turning it on.
- Appointment Reminders: A large furniture retailer in Florida uses the system to confirm deliveries; this saves the company thousands of dollars in labor and transportation.
- Dissemination of Information: A realtor in Colorado uses the system to keep clients updated on new homes that come on the market.
- Outage Notification: An Iowa water company uses the system to notify customers of planned repairs.
- Recalls: Auto dealers use the system to send recalls and therefore generate service appointments.
- Political Messaging & Fundraising: Political parties use messaging to communicate information regarding critical voting initiatives, fundraising, and candidates.
- Event Notification: A ticket agency broadcasts new concert announcements with an option to purchase on the phone.
TouchStar has hundreds of voice messaging clients; contact us to learn how you can use automated voice messaging in your business...
Noble® Touchstar 6
New features in Touchstar 6.0 make designing, managing, and deploying campaigns a snap while making your agents more productive.
