"Thank you so much for the excellent training session for our Administrators, Managers, and Supervisors. The quality of the training tone, speed, presentation media, and delivery, was most professional and complete.
I understand that it is quite a challenge to make such a presentation of a product (with a myriad of features developed for agents in a fully empowered and mostly sales and collections environment) to professionals who work in a tightly controlled, limited access, and highly regulated service environment, (where agents are extremely limited in terms of their access and use of screens and system controls).
Your willingness to be receptive to my comments and requests during the presentation was greatly appreciated.
This experience is one more confirmation that we chose the best dialer vendor team for our needs. If the rest of the installation and implementation is of the same caliber as your training session, we expect to realize great success with TouchStar."