QUICK QUOTE
Case Studies - PHL International
“I have been overwhelmingly satisfied with TouchStar’s products and technical support. In the past couple months we have greatly improved our productivity, by updating to TouchStar’s power dialer we have increased our business by 25%. One of the key factors for success in my call center business is minimizing call wait times. Since installing TouchStar’s power dialer we have improved our between call wait time from an average of 30-60 seconds to 10-15 seconds. This is a huge improvement and has dramatically affected my bottom line. I have been in business for some time and I have not seen any other call center solution software company that has been able to provide the same level of performance as TouchStar.”
Mark Burton
PHL International, Inc.
