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Support
TouchStar provides support 24 hours a day and 365 days a year.
Call Us Toll Free from the USA: 888.966.2539
International Support: 404.851.1331 - option 2
Email Us: tars@noblesys.com
Additional Support Options
TouchStar Managed Services offers dedicated call center optimization and database management services. We offer several package options to meet your needs.
Support Feedback from TouchStar Clients:
| "The technical support was excellent for our upgrade, thank you!" |
| "Thanks TouchStar for doing what it takes to get the job done." |
| "This is yet another case where TouchStar quickly understood my situation and had it resolved in minutes. Great Job!" |
| "We were given a directive by our home office to not call the State of Louisiana because they were in a state of emergency due to a hurricane. It was urgent that we stopped calling those area codes immediately and we did not remember how to do it. We spoke with TouchStar and the area codes were removed from our call list immediately. Thank you TouchStar." |
| "Technical Support's prompt service and the understanding of our business, save us." |
| "Informative session, quick resoultion...much appreciated!!!" |
| "My TouchStar Rep was the man today. Like Superman, he saved the day. Awesome job, and thank you!" |
| "[He] was very quick to come up with a solution that worked perfectly, and also saved the company from losing time and money. Thanks!" |
| "The Support Rep was prompt in contact, professional in communication, resourceful in solution, and diligent in follow through-not ending call until resolution was found and problem was researched as fully as possible." |
| "If TouchStar has professionals like my TouchStar Rep, who just helped me, then you guys are on the right track in regards to future growth." |
| "[TouchStar Representative] was very knowledgeable and provided excellent customer care." |
| "GREAT JOB done quickly and efficiently problem solved with concern and professionalism." |
| "The Tech Team has been awesome to date. Thank you." |
| "A great response and the right answers made the problem go away. Thanks to the Tech Staff! I am a happy customer." |
| "Great job...I can always count on the great support from the Tech Team." |
| "[TouchStar Rep] is very courteous and friendly! He is very knowledgeable of the issues that arise, and is quick to find and implement a resolution or work-around. I am always left with a positive impression of your company after dealing with [rep]. I appreciate a job well done!" |
| "I am always impressed with the structure of how my problems are handled with your company. This technicial in particular did a great job of explaining to me the problem, and how the solution was applied. Thanks for the help." |
| "A really good job. Thanks for all your help." |
| "The Tech went out of his way to help me. He gave me an SQL report that I have been trying to get since I came on board. This Tech is one of your best." |
| "Great tech staff, keep up the good work." |
| "Appreciated that the technician got all my answers even if it took time. Also, I got disconnected during the call, and the technician called me back which was very very appreciated. Thank you!" |
