TouchStar and Hubbard Systems Form Partnership
03/01/2004
FOR IMMEDIATE RELEASE
Hubbard Systems and TouchStar Annouce Alliance
Partnership Offers Users Seamless Access To Powerful Predictive Dialer Software
Denver, Colorado (March 1,2004) -- Hubbard Systems, a leading provider of debt collections software to law firms, collection agencies, and financial institutions, has inked an agreement with leading predictive dialer solutions provider, TouchStar. TouchStar, headquartered in Denver, Colorado, provides software to over 300 call centers, customer service centers, collection agencies, and collection attorneys in the U.S., Canada, South America, the Caribbean, Europe, and Asia.
TouchStar’s predictive dialer application is built on an open architecture, Windows 2000 Server and Microsoft SQL Server platform using Dialogic SCSA telephony components. Initially it will interface with Hubbard Systems’ Collection Partner™ and MPower™ debt collection applications. It will ultimately be fully integrated with the firm’s .Net ASP collection system, Colipso™.
Hubbard Systems’ CEO, Greg Jones, views this alliance as another major step in fashioning a seamless, comprehensive debt collection system. “TouchStar’s predictive dialing software has proven itself to be one of the best of its kind on the market. This will add a richness of functionality to our offerings that will make our users more productive and profitable. This is another example of our commitment to provide our users with access to best-of-breed, complementary debt collections tools.”
Steve Bederman, President of TouchStar, echoes Jones sentiments about the partnership. “Our software has been proven to increase user productivity from between 200% to 400% over manual dialing. Hubbard Systems’ users will find our predictive dialer software cost-effective and easy to use. The magnitude of productivity gains they will realize should have a direct impact on their bottom lines. And those are the kinds of results we strive for. We are pleased to ally ourselves with a firm that has the reputation and longevity of Hubbard Systems.”
About Hubbard Systems
The firm’s applications software manages the debt collections process from start to finish. Its offerings cover the full array of case management, client status, and statistical reporting functions. Colipso™, will be the first and most comprehensive debt collections system built using Microsoft’s .NET architecture. Founded in 1983 and headquartered in Birmingham, AL, Hubbard Systems provides debt collections software solutions to more than 300 clients nationwide. For more information visit Hubbard Systems.
About TouchStar
TouchStar is a rapidly growing call center technology solution provider. TouchStar acquired Digisoft in 2005 and Sigmaworx in 2006, and has been named as one of the Denver Business Journal’s ‘Fastest Growing Large Private Companies in Colorado’ for four years in a row. TouchStar is headquartered in Denver, Colorado, and has offices in Pune, India; Mumbai, India; New York, New York; Davenport, Iowa; Manchester, England; and Manila, Philippines.
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