TouchStar and CLS Announce Alliance
04/06/2004
FOR IMMEDIATE RELEASE
TouchStar and CLS Announce Alliance
Alliance Delivers Powerful Solution Through Seamless User Interface
Denver, CO (April 6, 2004) - TouchStar, a leader in predictive dialing and related technology automation for the collection industry, announces an agreement with CLS to provide a seamless interface with CLS a leader in specialty software for debt collection, foreclosure, and subrogation.
Steve Bederman, President of TouchStar, explains: "TouchStar’s goal is to provide technology that companies need to compete in an increasingly competitive market while ensuring that the tools are easy to use, fit seamlessly into the customer’s operation, are reasonably priced, and relentlessly supported. With the new CLS v.6.2, users will enjoy a tight integration with the CLS product that provides real-time updates of call results to CLS. Users will find our predictive dialer software cost-effective and easy to use. Our software has been proven to increase user productivity from between 200% to 400% over manual dialing. The magnitude of productivity gains that a company can realize should have a direct and positive impact on their bottom line. This is our commitment to our customers! In addition, TouchStar provides a dedication to relentless customer support that is unparalleled in the industry. We are pleased to partner with CLS to enable the success of CLS customers. "
CLS President, Stevan Goldman believes: "[I]t is essential to provide customers with tools and complimentary technology tightly interfaced with CLS to enable their customers’ success. “The new integration of CLS v.6.2 with TouchStar provides the technology many of our customers need to reach a new level of success. TouchStar fits the type of expectation we have for integrated technology partners. We have yet to encounter a company that is easier to work with, or more dedicated to their customers, than TouchStar."
TouchStar provides predictive dialing and ACD software to over 300 collection agencies, collection attorneys, call centers, and customer service centers, in the U.S., Canada, South America, the Caribbean, Europe, and Asia. TouchStar’s predictive dialer application is built on an open architecture, Windows 2000 Server and Microsoft SQL Server platform using Dialogic SCSA telephony components.
About TouchStar
TouchStar is a rapidly growing call center technology solution provider. TouchStar acquired Digisoft in 2005 and Sigmaworx in 2006, and has been named as one of the Denver Business Journal’s ‘Fastest Growing Large Private Companies in Colorado’ for four years in a row. TouchStar is headquartered in Denver, Colorado, and has offices in Pune, India; Mumbai, India; New York, New York; Davenport, Iowa; Manchester, England; and Manila, Philippines.
Contact: Marketing Manager
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