Contact Center World Recognizes TouchStar at 4th Annual Awards Ceremony
06/21/2006
FOR IMMEDIATE RELEASE
TouchStar Receives Contact Center World Award
Product Users Vote To Make Clear Their Satisfaction and Loyalty
Denver, CO (June 21, 2006) – Thanks to its customers, TouchStar is the 2006 recipient of the 4th Annual Contact Center World Members’ Choice Award for Best Outbound Dialer Solution.
During the Contact Center World Member’s Choice Awards Dinner, TouchStar’s Director of Operations, John McDonough, graciously accepted a distinctive trophy honoring TouchStar for its relentless effort to develop efficient and easy-to-use outbound dialer solutions. In addition, TouchStar received honorable mention for votes cast for its Monitoring and Coaching capabilities.
Steve Bederman, CEO, is pleased to have TouchStar receive such a distinctive and resounding vote of confidence from its many satisfied users:
In today’s extremely competitive environment, call centers must have robust predictive dialers, with easy-to-understand, real-time management tools that deliver impressive campaign results and maximize worker productivity. Our role in this process is simple: Interface dialer offerings with existing applications to ensure seamless operations. The result is ever-evolving technology that puts power at the fingertips of call center managers so that they can gain insight and make real-time decisions to propel their business forward. Wherever TouchStar goes throughout this year and beyond, the company will carry with it a special gratitude for this honor, as there is no greater acknowledgement or measurement of success than the recognition given by our clients.
TouchStar looks forward to learning through events such as TEC '06 (TouchStar's 3rd Annual User Group Conference) and upcoming speaking engagements, how best to refine its offerings to ensure that we continue to earn the loyalty and trust of our customers.
About Contact Center World
ContactCenterWorld.com, where Raj Wadhwani is Founder & Editor-in-Chief, is the leading global support organization for the call center industry around the world.
ContactCenterWorld.com currently has over 80,000 corporate members, of which 40% are at senior executive level within call centers globally. The quality content on the site draws 7,500 unique users per day.
About TouchStar
TouchStar is a rapidly growing call center technology solution provider. TouchStar acquired Digisoft in 2005 and Sigmaworx in 2006, and has been named as one of the Denver Business Journal’s ‘Fastest Growing Large Private Companies in Colorado’ for four years in a row. TouchStar is headquartered in Denver, Colorado, and has offices in Pune, India; Mumbai, India; New York, New York; Davenport, Iowa; Manchester, England; and Manila, Philippines.
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