Letters of Intent Issued
11/16/2006
FOR IMMEDIATE RELEASE
Leading Call Center Solution Provider TouchStar, Announces Growth
TouchStar issues Letter of Intent to acquire Sigmaworx.
Denver, CO (November 16, 2006) -- TouchStar, a leading provider of call center technology, today announces a Letter of Intent to purchase a competing solution provider, Sigmaworx.
TouchStar now employs more than 150 worldwide, almost doubling from last year. TouchStar's growth benefits the call center industry by increasing the knowledge base and resources available for current and future clients looking to enhance their existing call centers.
TouchStar will share its core value of customer service and client advocacy with the current clients of Sigmaworx and will offer expanded product features, support, and infrastructure for these customers.
"TouchStar's goal in becoming the fastest growing telephony company in the world is based on organic growth and acquisitions. Companies like Sigmaworx are significant to us because of the quality and legacy they bring to the industry with over 2,000 legacy clients and more than 20 years of service. I am looking forward to the opportunity to share TouchStar's client service philosophy with those legacy clients," states Steve Bederman, TouchStar CEO & President.
Dave Steil, CEO of Sigmaworx adds, "It is an outstanding opportunity for Sigmaworx's customers to greatly benefit from the acquisition by offering TouchStar's legacy products and solutions to them, and by introducing the international scope of TouchStar's presence and reputation for customer service excellence. "
Together, TouchStar and Sigmaworx will have over 2,000 worldwide active clients, more than 150 global employees, and seven international locations: Denver, Colorado; Davenport, Iowa; New York, New York; Manchester, England; Manila, Philippines; Mumbai, India; and Pune, India.
About Sigmaworx
Sigmaworx has provided call center systems for telemarketing operations Worldwide since 1983. In the company's history more than 2,000 clients and over 30,000 agents have realized the benefits of implementing a Sigmworx solution. One of the early pioneers of predictive dialing technology, Sigmaworx has continued to offer state-of-the-art technology, turn key solutions, and world class support for more than 20 years.
About TouchStar
TouchStar is a privately held developer of call center technology. TouchStar successfully acquired Digisoft in 2005. TouchStar strongly believes in our Core Value: "A client gives us a gift of trust. We return that gift by serving them with integrity, passion, relentless effort, and sound processes."
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