New Hosted Solution Unveiled
12/15/2005
FOR IMMEDIATE RELEASE
TouchStar Unveils DialonDemand; New Hosted Solution Creates Industry-Wide Buzz
Denver, Colorado (December 15, 2005) – DialonDemand allows call centers to employ a top-notch dialer solution across the widest area network – the Internet – with no minimum investment.
DialonDemand seamlessly delivers a world-class application to call centers with 2-to-400 seats and expands TouchStar’s dialer product offering to include an affordable hosted solution. Product features include: Predictive Dialer; Power Dialer; Broadcast Voice Messaging; Graphical Reports w/Real-Time Statistics; Quick-and-Simple Access to Software Upgrades; Level 1 Security w/Privilege-Based Assignments; and, 24/7 Technical Support.
Tiffany Kreinbrink, TouchStar’s Vice President of Sales and Marketing summarizes:
"TouchStar’s introduction of DialonDemand essentially levels the dialer technology playing field for many small and would-be call center start-ups. In addition, for call centers who win new clients whose accounts exceed their capacity, these call centers are now poised to begin working under a hosted solution model that achieves immediate service goals. DialonDemand provides call centers – across diverse industries – the opportunity to instantly employ a “pay-as-you-go” investment model and glean important information about the value of dialer technologies. This hosted solution offers immediate scalability (up or down), and supports greater agility in day-to-day decision-making. Managers literally possess a virtual on/off switch designed to aid in quickly modifying campaigns and focus, while strategically driving successful outcomes. Regardless of size or geography, DialonDemand clients can achieve favorable, call-based campaign results anywhere in the world, at anytime.
About TouchStar
TouchStar is a rapidly growing call center technology solution provider. TouchStar acquired Digisoft in 2005 and Sigmaworx in 2006, and has been named as one of the Denver Business Journal’s ‘Fastest Growing Large Private Companies in Colorado’ for four years in a row. TouchStar is headquartered in Denver, Colorado, and has offices in Pune, India; Mumbai, India; New York, New York; Davenport, Iowa; Manchester, England; and Manila, Philippines.
Contact: Marketing Manager
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